Departure Facilities at Terminal 1 Heathrow Airport

Terminal 1 is in the main airport complex off junction 4 of the M4 motorway. It is reached through the main airport approach tunnel and is the first departure/arrival building on the left and is clearly signposted.

The Short Term car park is signposted. There are separate multi level Short Stay car parks for Departures and Arrivals at Terminal 1. The car parks are through the main airport access tunnel and on the left as you arrive in the airport complex.

Departures - Car Park 1A

The ramped access road takes you up to the Departures level. Access to the car park entrance is round to the left through the extended drop off area. The car park is linked to the terminal by a covered footbridge, but is some way from the building itself.

There are 10 minutes 'free stay', for passengers being dropped off.

Arrivals - Car Park 1

The Arrivals car park is smaller than the newer Departures car park, but is much closer to the terminal building. It has no direct link to the terminal but relatively easy access at the Arrivals level.

Heathrow Terminal 1 Check In

On entering the terminal, the check-in desks are from left to right. For those in need of a hand Skycap porters are available for a flat fee of £7 including tip, free to people with special needs.

Facilities at Heathrow Terminal 1

Luggage Trolleys: Free and plentiful, available on forecourt and occasionally in the Short Stay car parks.
Toilets: These facilities include baby care, showers and disabled facilities near Domestic Departures gate, additional toilets are located near the International Departures security area.
Pay Phones: In various areas, some with fax facility taking credit cards and coins.
Currency Exchange: There are two Bureaux de Change found in the retail shopping area, Travelex opening hours: 05:30 to 22:00, and ICE opening hours: 06:00 to 21:00.
ATMs: There are none on the departures level, the nearest is on the ground floor near the International Arrivals Meeting Point - are currently unavailable during the refurbishment.
Information Desk: There is not an information desk on the departures level. The nearest desk is in the Arrivals area on the lower floor.
Smoking Area: At the extreme left end of the building near the WH Smith outlet.
Postal Services: Post boxes are in the departures area by the entry doors in the middle of the terminal. The nearest Post Office is in Terminal 2.
Left Luggage: Located on a mid floor between Arrivals and Departures. Access by stairs, lift/elevator or up-escalator. Opening hours: 06:00 - 23:00, all items £4 per day (or part day).
Food and Drink: Meals, light refreshments and bars are situated on the mezzanine level above the shopping area. There is a self service restaurant and a burger bar on the Departures level near the Domestic gates. Check out our restaurant & bar listing.
Shopping: There is a limited range of outlets on the Departures level. For a wider selection at better prices go Airside to the duty free oulets. Check out our shops listing.

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